Subscribers are billed weekly on the day they signed up and we deliver our flowers every Friday. So, you might be billed on a Monday or even a Sunday depending on when you signed up, whilst your flowers will be delivered on the Friday of that week. Your flowers are cut on your behalf at our local farms each Thursday night to Friday morning and are delivered on Fridays just hours after being cut. This way, Vivaldi Flora bills you on a weekly cycle and not in advance. You may cancel at anytime given 48 hours notice before a scheduled delivery. Please email us if you wish to do so hello@vivaldiflora.com

Our 3 and 6-month subscriptions attract a 10% discount when paid in advance, our 12-month subscription attracts a 20% discount.

If you would like to subscribe with an advanced payment please email hello@vivaldiflora.com

You may cancel or suspend at anytime given 48 hours notice before a scheduled delivery. Simply login to your account and cancel or email us hello@vivaldiflora.com with your details. Vivaldi Flora will suspend your deliveries for the nominated time only and once the designated number of deliveries to suspend have passed, will commence deliveries and billings once more. Alternatively, you can transfer your subscription or even pause it, or transfer the value to a gift card.

Vivaldi Flora has an extensive online catalogue showcasing our varieties available during the seasonal arc of the year so you know what flowers you can expect to receive. As with all our subscriptions, we deliver only the season’s best. This may change week to week while some weeks may be similar flowers as they bloom through the season. Our mission is to send the most superior seasonal favourites to your doorstep each delivery and we hope you delight in these classic and exotic indulgences that our growers have spent the entire year cultivating.

Your Subscription will automatically renew at the frequency referenced on your subscription page unless you notify us otherwise. You will be charged applicable subscription fees until you cancel or we terminate it.

Vivaldi Flora subscriptions are billed at the advertised price when ordered. We reserve the right to adjust pricing for any subscription in any manner and at any time as we may determine in our sole and absolute discretion. Vivaldi Flora will provide 30 days notice of any changes to your subscription service.  Except as otherwise expressly provided for in this Agreement, any price changes to Subscriptions will take effect on the next renewal date.

If you purchase a subscription for Weekly Flowers by Vivaldi Flora (“Vivaldi Flora, we, our” or “us”), for repeated deliveries or other ongoing services (a “Subscription”), then you hereby authorize Vivaldi Flora and its service providers to bill your credit card or other payment method for the amounts and at the intervals described on our Service (or at approximately those intervals, to accommodate for holidays and other irregularities) until the end of the defined Subscription period or indefinitely if you decide to purchase an open-ended Subscription.

We accept all major credit cards- American Express, Mastercard & Visa, debit cards and Paypal. Your personal credit card information is held securely by our trusted online payment gateway, Stripe.  Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your information is safe and secure.

If you create an account, your card will be stored securely by Stripe so that you can check out on future visits without re-entering your card details. We do not store or have access to your credit or debit card details.

In cases where your credit card is cancelled, is over the limit, or is otherwise declined for any reason, we will not continue to deliver bouquets or renew your Service Subscription, though we may, but are not obligated to, contact you to notify you of the issues.

All delivery fees are included for our local subscribers located within local Hawkesbury, Blue Mountains, Penrith. Sydney deliveries incur a flat-rate of $20.00. Pickup from our HQ in Bilpin is free. Please email hello@vivaldiflora.com to confirm your account will be set to pickup.

Non-Delivery may occur as delivery drivers do change unforeseen circumstances can prevent deliveries. In this scenario we will offer you either a complimentary replacement bunch at our next available delivery cycle or a full refund of your order within 3 business days- whilst bank processing time may further to this.

Vivaldi Flora cuts your flowers in mostly bud form so that your flowers are longer-lasting. If you are unhappy with the condition that your flowers have arrived in, please email customer care with your order or account number at hello@vivaldiflora.com. We respect your consumer rights toward damaged, unsatisfactory or incorrect produce. Therefore, please email us photo evidence as soon as possible and within 48 hours of delivery so that we can accurately assess the request. If we determine the flowers unsatisfactory or damaged in transit then we will offer you the choice of either a complimentary replacement bunch delivered within our next available delivery cycle or full refund. If we issue a refund, this will be processed within 3 business days, not including bank processing time.

Vivaldi Flora is a business owned by Equity Funds PTY LTD ABN 65117718162

You can email us via hello@vivaldiflora.com

Or phone us 02 8005 7227

VIVALDI FLORA — WARATAH SHOWJUMPING GIVEAWAY
TERMS & CONDITIONS

1. Promoter
The promoter is Vivaldi Flora [insert legal entity/business name and ABN if applicable] (“Vivaldi Flora” or “Promoter”).

2. Promotion Period
The promotion opens on [insert opening date and time] and closes at [insert exact closing time] on Sunday 23 August 2026 (AEST). Entries received after the closing time will not be eligible.

3. Eligibility
Entry is open to Australian residents aged 18 years and over. Employees, contractors and immediate family members of the Promoter who are directly involved in conducting or judging the promotion are not eligible to enter.

4. How to Enter
To submit a valid entry, entrants must during the Promotion Period:

1. scan the QR code displayed at The Carrot Bar at Waratah Showjumping and complete the Vivaldi Flora sign-up form;

2. follow @vivaldiflora on Instagram; and

3. share a photograph or video featuring their horse with a Vivaldi Flora carrot gift box to Instagram, tagging @vivaldiflora.

If an entrant’s Instagram account is private, the entrant must send a screenshot or copy of the entry to @vivaldiflora by direct message before the Promotion Period closes so the Promoter can view and judge the entry.

No purchase is necessary to enter.

5. Game of Skill
This promotion is a game of skill. Chance plays no part in determining the winner.

Eligible entries will be judged by Vivaldi Flora on their personality, originality and how well they capture the spirit of Vivaldi Flora’s “For our horses, with love.”

The judges’ decision is final, subject to applicable law.

6. Prize
One winner will receive one Vivaldi Flora handcrafted Signature Christmas Wreath, valued at AUD $395.

The prize is not transferable or redeemable for cash. If the advertised prize becomes unavailable for reasons beyond the Promoter’s reasonable control, the Promoter may substitute a prize of equal or greater value, subject to applicable law.

7. Winner Selection and Notification
Eligible entries will be judged following the close of the Promotion Period. The winner will be announced on Monday 24 August 2026 via Vivaldi Flora’s Instagram account and contacted using the contact details supplied upon entry and/or via Instagram.

The winner must respond within 7 days of notification to claim the prize.

If the winner cannot be contacted, does not respond within that period, or is found to be ineligible, the Promoter may select the next highest-rated eligible entry.

8. Entry Content
Entrants warrant that their submitted photograph or video is their own content, or that they have permission to submit it, and that its publication does not infringe the rights of another person.

Entrants are responsible for obtaining the permission of any identifiable person appearing in their entry.

9. Use of Entries
By entering, entrants grant Vivaldi Flora a non-exclusive, royalty-free licence to repost and share their submitted entry on Vivaldi Flora’s website, social media channels and digital communications for purposes connected with the promotion and Vivaldi Flora’s marketing, with attribution where reasonably practicable.

10. Privacy
Personal information collected in connection with the promotion will be used to administer the competition, contact the winner and, where the entrant has consented, communicate news, offers and updates from Vivaldi Flora. Personal information will be handled in accordance with Vivaldi Flora’s Privacy Policy.

11. Instagram
This promotion is in no way sponsored, endorsed, administered by or associated with Instagram or Meta. Entrants release Instagram and Meta from any responsibility associated with the promotion to the extent permitted by law.

12. General
The Promoter reserves the right to verify entries and disqualify any entrant who does not comply with these Terms & Conditions or who interferes with the fair conduct of the promotion.

The Promoter may modify, suspend or cancel the promotion where circumstances beyond its reasonable control make this necessary, subject to applicable law.

Entry into the promotion constitutes acceptance of these Terms & Conditions.